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Privacy Policy

GDPR applied to our websites, IT systems and social media, used in Humankonsult AB

 (Version 2018-06-06 updated)

This privacy policy applies to H E Humankonsult AB (556228-1096) from the date mentioned above and supersedes all previous versions.In the policy we pick up

  • Personal data processing and their purpose, legal basis, etc.
  • Application areas
  • Do we share personal data?
  • Children can use our systems
  • Data Security
  • How are cookies used?
  • Changes to the Privacy Policy
  • The rights for the registered person and how they are handled

Your integrity is important to us at Humankonsult AB. We are responsible for the personal data we receive from you. We want you to feel safe as visitors, customers and users, how we  manage and store your personal data. Therefore, we have documented it in this privacy policy for personal data.In this privacy policy, we inform you how we handle your personal data in connection with visiting our web pages, registering on any of our websites, signing up for any of our activities or otherwise contacting us. In this policy you will also find information about your rights in the processing of personal data in accordance with the General Data Protection Regulation GDPR. We may make changes to our privacy policy to reflect changes in our business, our websites, services or applicable law. The latest version of the privacy policy is always available on this site. Please contact us if you have any questions or concerns.

Personal data and their purpose, legal basis, etc

Personal data is all information directly or indirectly (with or without other information) that can be linked to you, such as name, social security number, IP address or purchase history. In essence, contact data and sometimes data about purchased products/services are collected, including payment data via our websites, IT systems and social media..All forms of personal data processing include such as collection, registration, organisation, storage, processing or modification, reading, use, disclosure, dissemination or other provision of data, compilation or interception, blocking, erasure or destruction.Your personal data is only stored for as long as it is required to fulfil the purpose for the handling of the data or as long as we have to store them by law. See more about the specific storage periods below for each purpose in this privacy policy.We are, of course, responsible for the processing of personal data and that it is in accordance with applicable law.Below is information about the processing of the personal data, which is used in our systems.

Purpose

Processing incl. system

Task-categories

User categories

Legal basis

Storage

Analysis and follow-up

Visits to our websites

Contact and visitor data

Visitors

Interest-balance

As long as the contact is available, plus 12 months

Manage questions, etc. and customer issues

Contact and case management via email, phone and chat

Contact and case data

Visitors and customers

Interest-balance

As long as the contact is available, plus 12 months

Offer products and services

Marketing supplemented with email - the websites

Contact data and data on products / services

Visitors

Interest-balance

As long as the contact is available, plus 12 months

Receive orders for free services and products

Manage the products / services – the websites

Contact data and data on products / services

Customers

Interest-balance

As long as the contact is available, plus 12 months

Manage the use of our services through the websites

Downloading documents via the website. Use of our web apps

Contact and visitor data and secure identity via login

Visitors and customers as well as authorized users

Interest-balance and agreements

At least 7 years

Manage our HG IT test system

Testing and test management via HG IT System

Contact and visitor data and test data

Customers

Agreement

As long as the contact is available, plus 12 months

Manage the purchase of products / services

Manage and invoice products / services through MV Office

Contact data and data on products / services and financial data

Customers

Agreement

At least 7 years

Manage payment of products / services

Accounts receivable, products / services via MS Office

Contact data and data on products / services and financial data

Customers

Agreement

At least 7 years

Follow up the use of product / services

Test / use of product / service via the website

Contact data and data on products / services

Customers

Interest-balance

As long as the contact is available, plus 12 months

Manage access to the internal part of the site

Visit the internal section of the site

Contact data and secure identity via login

Authorized Users

Interest-balance

As long as the contact is available, plus 12 months

Handle abuse and crimes

Analysis, contact and case management via email, phone and letter

Contact data, data on products / services, and financial and log data

Visitors and customers

Legal obligation

At least 7 years

Legal obligations

Analysis, contact and case management via email, phone and letter

Contact data, data on products / services, and financial and log data

Visitors and customers

Legal obligation

At least 7 year

Application areas

In this privacy policy you find the systems that Humankonsult AB uses for managing personal data in our website and in social media. This is valid for the website www.humanguide.orgincluding all other website addresses that are transferred to this website. Moreover, this is also valid for our eShop with the address https://humanguideshop.myshopify.com Another application area is our web apps your.humanguide.se, cards.humanguide.se and mobile.humanguide.se. The latter can only be used by authorized users. Note that in the web app your.humanguide.se, the person who has done our personality test, HumanGuide, can see all of his/her personal data, which has been registered in our test management system. We also have systems for contact and finance management, which handle personal data. We also use Skype, Google Analytics and AdWords, Linkedin, Facebook, YouTube, SlideShare, Instagram, Twitter, Meetup, Pinterest, Tumblr, WhatsUp and WeChat.

Do we share personal data?

We only share your personal data, when this is a legal requirement or otherwise as permitted by law. In some cases, we use IT partners, who help us with marketing or handling agreements and orders, such as bank and credit card companies or suppliers in marketing and IT. In such cases, we have entered into an agreement with our IT partners, which ensures that there are on-site security measures to protect your data. When we share your data these will be used for the same purpose as we initially collected them for.We have high requirements for the transfer of personal data to countries outside the EU/EEA. In cases where such happens, for example, IT services of different kinds, it takes place according to high standards and agreements. Currently, the operations of our websites humanguide.org and humanguide.tictail.com are done outside of Sweden.We also share your personal data with some companies/organisations, who are responsible for their personal data, such as government agencies or companies that offer independent payment solutions. These companies/organisations themselves determine how the data should be processed in accordance with their privacy policy and the law.In social media we are solely responsible for any personal data that we publish or may influence the publication of.  There we have other processors, who assist us.

Children can use our services

Our sites and services can be used by the person under 16, but then consent from custodian parents is required.

Data Security

We take the necessary legal, technical and organisational security measures to protect your personal data from being manipulated, lost or destroyed or unauthorized access to them. Our safety routines are updated as technology evolves and improves. We have a personal data agreement with our IT partners and sometimes also sub-processors in Sweden. For our test management system, we have a personal agreement with our authorized users, because we are there their processor of personal data.

How are cookies used?

Cookies are stored on your computer, for example, to save your shopping cart, when purchasing on our website. Cookies are also used to give you a personal experience on our website and to make the site work best.

We use cookies to improve the experience on the website as follows

  • make sure you only need to log in once and not for every page you visit
  • control how the site is used by checking traffic patterns. We can thus design the site to give you the best user experience 
  • save what you shop in a shopping cart
  • customize our services so that you only get advertisements that are relevant to you
  • collect and analyse behavioural data based on the use of website and services in order to enhance the user experience and also enable personalized communication and message to the user

You can also read more about cookies on the Post and Telecom Agency website, www.pts.se.

Changes to the Privacy Policy

This policy can be changed from time to time. We will have one for our websites and social media posted on our website. When applicable, we will follow that policy also for our general systems.

The rights for the registered person and how they are handled

  • Having access to their personal data, i.e. the registered person can notify us to access the data we have registered. Once a year
  • Adjusting incorrect information or completing the data, i.e. the registered person can notify us, if any information is incorrect or something needs to be changed/supplemented for other reasons
  • To delete a registered data, i.e. the registered person can notify us of having his/her data deleted
  • To have feedback on how data is processed, i.e. the registered person can notify us if they have comments on how we process personal data
  • To have opinions on automated decision making and profiling. We do not use automated decision making and profiling
  • Transferring data to any other system, i.e. when we handle the system, we can transfer data, if a standard format can be used. For other systems, this can only be done in agreement with our processor of data

How do you contact us easiest with questions about data protection?

If you have questions relating to data protection and integrity or believe that we have processed your personal data incorrectly, you can always contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. or at +46 8 778 3630.

Complaints to the supervisory authority

Anyone who considers that there is an incorrect handling of personal data may make complaints to the Data Inspection/Privacy Authority, which is responsible for supervision under applicable data protection legislation.

NOTE! This privacy policy may be used as an example, so everyone should not have to invent such a "wheel". However, I can't guarantee that everything is correct, because I'm not a lawyer ... BUT I think we don’t want to compete with each other in this area ... In addition, I have the opinion that the Swedish Data Inspection should have done some examples that at least small businesses should be able to use, so that we can devote ourselves to our core business. This increases our turnover and then it will be more tax for schools, care and care!!!

Rolf Kenmo, CEO, Humankonsult AB

HUMANKONSULT AB, Örnbergsvägen 19, SE-146 40 Tullinge, SWEDEN | Phone: +46 70 767 2827 | E-mail: info@humankonsult.se